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PDM Newsletter

Ethos

We are committed to realising your potential. To achieve this we focus on the following three fundamental principles:

  • Quality is Supreme
  • Customer Services
  • Staff Development

Quality is Supreme means never accepting second best.

Customer Services means establishing trust by:

  • Delivering our promise
  • Doing it with a smile
  • Going the extra mile
  • Sorting it out, and quickly, if something goes wrong

Staff Development means ensuring that our own staff are role models for adult learning and development by Continuous Professional Development and effective recruitment.