PDM Security Industry training initiatives provide approved and accredited training courses for existing Security Professionals and those wishing to pursue a career in the Security Industry. We also deliver approved training for Door Supervisors and offer Conflict Management training, tailored to meet the specific requirements of a broad range of occupational sectors. Our security training courses are complemented with a variety of National Vocational Awards (NVQ).
The Private Security Industry Act 2001 stipulates that many areas of the Security Industry now require accredited training in order for individuals to obtain the relevant licence to operate. As an accredited training centre for SITO, NOCN, BIIAB, NCFE, Edexcel and City and Guilds, PDM are able to offer comprehensive SIA recognised training courses and qualifications for Security Guarding, Door Supervision and CCTV Operatives.
Click the course title for more information.
Level 2 BTEC Award in Security OperationsLevel 2 BTEC Award in Security Operations
The qualification is endorsed by the Security Industry Authority (SIA) and fully meets the approved standard of training required for the SIA Security Guard Licence. Core competency training for security guarding is delivered in two stages as follows:
Part 1: Security Guarding
- Explore the roles and responsibilities of security officers in the security industry
- Investigate the systems used by security officers in the security industry
- Explore safety awareness for security officers in the security industry
- Examine communication methods required by security officers in the security industry.
Part 2: Communication and Conflict Management for Security Guards
- Investigate customer care for security operators
- Explore communication skills for security operators
- Explore conflict management for security operators
- Examine situations leading to conflict
Duration: The course is normally delivered over four days with an average training day of 7½ hours. More details>>
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Level 2 BTEC Award in CCTV Operations (Public Space Surveillance)Level 2 BTEC Award in CCTV Operations (Public Space Surveillance)
The qualification is endorsed by the Security Industry Authority (SIA) and fully meets the approved standard of training required for the SIA Security Guard Licence. Core competency training for CCTV Operations (Public Space Surveillance) is delivered in two stages as follows:
CCTV Control Room Principles
- Understand the purpose of CCTV systems and the role and responsibilities of the operator as they relate to reporting, confidentiality and the operation of equipment
- Know about codes of practice, procedures, manuals and secure communication in the control room
- Understand the legislation surrounding CCTV operation and how to deal with incidents and surveillance
- Understand health and safety at work and fire and emergency procedures inside and outside the CCTV control room.
CCTV Control Room Practices
- Be able to operate CCTV equipment
- Be able to communicate in the context of CCTV operations
- Be able to use CCTV equipment and surveillance techniques
Be able to apply relevant legislation to CCTV operations
Parts of the course will involve classroom based theoretical periods and practical periods, Part two will be delivered in a control room with a number of scenarios being completed.
Duration: The course is normally delivered over four days with an average training day of 7½ hours. More details>>
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NVQ Level 2 in Providing Security Services (PSS)NVQ Level 2 in Providing Security Services (PSS)
The qualification is endorsed by Skills for Security (Formerly SITO) and has been developed by Edexcel to recognise and accredit excellence in a range of security disciplines including CCTV, Static & Patrol Guarding, Controlled Entry and Incident Control.
Duration: The NVQ is normally delivered as a bespoke qualification over 4 to 16 Weeks. More details>>
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Apprenticeship in SecurityApprenticeship in Security
The apprenticeship is endorsed by Skills for Security, the Security Industry Training Organisation (Formerly SITO) and would suit current security officers who wish to gain a nationally recognised qualification and anyone interested in security as a profession. It consists of the NVQ Level 2 in Providing Security Services (PSS), the Security Operations Course (including the 2 day Conflict Management element) and Key Skills at Level 1 in Communication, IT and Application of Number. More details>>
Duration: The framework/programme is usually delivered over 3 – 18 months |
BIIAB Level Two National Certificate for Door Supervisors (England & Scotland)BIIAB Level Two National Certificate for Door Supervisors (England & Scotland)
Core competency training for door supervision is delivered in two stages as follows:
Part 1: Knowledge based training and assessment – Roles and Responsibilities:
- The Role of the Door Supervisor
- Behavioural Standards
- Customer Service Skills
- Health and Safety at Work
- Civil and Criminal Law
- The Law in Relation to Licensing
- Equal Opportunities
- Young Persons
- How to Comply with Regulations as a Door Supervisor
- Searching People
- Eviction
- Offensive Weapons
- First Aid
- Emergencies
- Drugs
- Arrest
- Incident Recording and Scene Preservation
Part 2: Practical Scenario based training and assessment – Communication Skills and Conflict Management:
- Introduction to Communication Skills and Conflict Management
- Self-awareness
- Avoiding Conflict
- Effective Communication and Customer Service Skills
- Recognising and Defusing Conflict
- Maintaining Space
- Defusing High Risk Conflict
- Resolving Conflict
- Learning from Conflict
Duration: The course is normally delivered over four days with an average training day of 7½ hours. More details>>
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BIIAB Level 2 National Certificate for Personal Licence Holders (England & Scotland)BIIAB Level 2 National Certificate for Personal Licence Holders (England & Scotland)
The qualification is nationally recognised and is primarily designed for anyone authorising the retail sale of alcohol in licensed premises including:
- Pubs and bars
- Hotels and restaurants
- Off-licences, supermarkets and convenience stores
- Sports and social clubs nightclubs and entertainment establishments
- Any other venue or site where alcohol is sold
Scope of the qualification:
BIIAB’s Level 2 National Certificate for Personal Licence Holders covers the syllabus set by Government, to enable candidates to understand the law in relation to:
- The role and legal responsibilities of the personal licence holder, and the penalties relating to failure to comply with the law
- The premises licence
- The content and purpose of operating schedules
- The role and duties of the designated premises supervisor
- Unauthorised licensable activities
- Permitted temporary licensable activities
- Rights of entry to licensed premises
- Police powers with regard to suspension and closure of licensed premises
- The specific prohibitions for the sale of alcohol
- The strengths of alcoholic drinks, and the effects of alcohol on the human body
- The protection of children from harm
- The responsible retail sale of alcohol.
- The roles, responsibilities and functions of licensing authorities within the framework of the licensing objectives
- The application process for a personal licence
Duration: The course is normally delivered in one day with an average training day of 7½ hours pre reading is advised (All pre reading material will be provided). More details>>
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Level 2 BTEC Award in Vehicle ImmobilisationLevel 2 BTEC Award in Vehicle Immobilisation
The requirement now exists for Vehicle Immobilisers (wheel clampers) to be qualified and authorised in England and Wales under the Private Security Act 2001. This means that from this date any Vehicle Immobilisers operating without an SIA licence are breaking the law. PDM offer the appropriate training in order to allow individuals wishing to work in the extended Security related sector of Vehicle Immobilisation to comply with this legislation.
As with many other SIA training standards, the course is broken into two separate parts;
Part 1: The Vehicle Immobiliser
- Investigate the roles and responsibilities of vehicle immobilisers
- Examine working practices
- Investigate practical vehicle immobilisation techniques
- Explore the specialist knowledge required by vehicle immobilisers.
Part 2: Communication & Conflict Management
- Explore communications skills for vehicle immobilisers
- Investigate proactive service delivery
- Explore conflict management for vehicle immobilisers
- Examine situations leading to conflict.
Parts of the course will involve classroom based theoretical periods and practical periods, some periods will be conducted outdoors and all periods will require maximum candidate involvement. Parts 1 & 2 of the course will culminate in a 1 hour written test.
Duration: The course is normally delivered over four days with an average training day of 7½ hours. More details>>
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Level 2 Certificate in Conflict Management (1884)Level 2 Certificate in Conflict Management (1884)
This qualification is designed for staff whose working environment may require them to deal with verbal abuse at work. It will provide them with the skills to:
- Assess and reduce the risk of conflict and violence in the work environment
- Identify behaviour that indicates an escalation towards violence and take appropriate measures to avoid or calm and defuse the situation
- Provide post incident support and use the circumstances of the incident for personal and organisation learning
The Level 2 qualification comprises an element of pre-study and an element of practical skills training.
Duration: The course is normally delivered over two days with an average training day of 7½ hours. More details>>
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Level 3 Certificate for Deliverers of Conflict Management Training (1886)Level 3 Certificate for Deliverers of Conflict Management Training (1886)
The SIA has specified conflict management training and assessment as a requirement for licensing for all security operatives who interface with the general public. Trainers who deliver conflict management training for the qualifications for licensing must hold an SIA endorsed and QCA accredited trainer qualification in the delivery of scenario-based conflict management training. This course is delivered in two parts and certification is through Edexcel.
Part 1: Knowledge, Understanding and Application of the Principles of Conflict
Management
Part 2: Designing and Delivering Conflict Management Scenario’s
Duration: The course is normally delivered over four days with an average training day of 7½ hours
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PTLLS Level 3 Diploma in Delivering LearningPTLLS Level 3 Diploma in Delivering Learning
This qualification is designed for staff whose working environment requires them to deliver training. (The SIA stipulate that those delivering Licensing Security Courses must hold a recognised Teaching Qualification) this course will provide the knowledge and skills to:
- Identify candidates’ needs, backgrounds and aspirations
- Define basic principles of teaching & learning in relation to teaching/training
- Demonstrate, in their planning, delivery and evaluation, regard for equal opportunities and health and safety legislation
- Develop their skills in devising programmes and schemes of work
- Adopt a systematic approach to planning learning sessions by reference to a variety of methods, and develop innovation in their teaching/training
- Design, make and use a range of teaching and learning materials, using their own creative and information technology skills
- Develop their key skills
- Apply communication skills in their teaching/training
- Design and apply appropriate means of assessing their own candidates
The Level 3 qualification comprises an element of pre-study and an element of practical skills training.
Duration: The course is normally delivered over 5 days with an average training day of 7½ hours. It will then require self study/tutorials to complete the 8 assignments. More details>>
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NVQ Level 2 in Controlling Parking AreasNVQ Level 2 in Controlling Parking Areas
The qualification is endorsed by Skills for Security (Formerly SITO) and has been developed by City and Guilds to recognise and accredit excellence in the field of controlled parking. There are four pathways to this qualification.
- Display parking control
- Barrier and pay station control
- Vehicle clamping
- Vehicle removal
Duration: The NVQ is normally delivered as a bespoke qualification over 4 to 16 Weeks. More details>>
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Bespoke Security Related Training & Qualifications
If the qualification you are interested in is not listed it may still be possible to deliver any special training requirements you may have. Please call us and one of our Consultants will contact you to discuss whether we can meet your needs.
PDM offer a full range of 1 – 2 day (bespoke) refresher training courses which can be used to update and enhance current knowledge and skills of Security staff in disciplines such as:If the qualification you are interested in is not listed it may still be possible to deliver any special training requirements you may have. Please call us and one of our Consultants will contact you to discuss whether we can meet your needs.
PDM offer a full range of 1 – 2 day (bespoke) refresher training courses which can be used to update and enhance current knowledge and skills of Security staff in disciplines such as:
- Appointed Person First Aid
- Basic Radio Voice Procedure
- Controlling Security Incidents
- Communication Conflict Management
- Suspect Recognition (A - H)
- Counter Terrorist Strategies
- Enhanced Search
- Licensing act 2003
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