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Training Evaluation

PDM employs a system known as a ‘Stakeholder Satisfaction Process’ for managing employer and learner feedback during and after the delivery of training.

Learner and employer questionnaires are processed and analysed in batches with any low satisfaction rates being highlighted through a bespoke software system. All feedback is then used to inform the improvement and change process so that the very best outcomes can be gained by the recipients of PDM’s training services.

Managers maintain regular contact with employers during and after training provision to discuss issues and improvement needs as and when they arise. Monthly employer reports are produced for each employer which assist in identifying business impacts and which enables trend analysis.